Return Policy

Milk & Ivy handles all returns and process refunds in accordance with the Australian Consumer Law. 

Milk & Ivy is committed to offer a complete online shopping experience with seamless and quality customer service at all times. If you receive your item and believe it is not as we had described, please email us straight away.

We do not accept refunds/exchanges unless the purchased item is not what you had ordered or was grossly misrepresented in the item description. If you wish to return an item, postage will be at the customer's expense and item must be returned within 7 days.